D3 support plans
CAD Support Plan
Get the Most Out of
Your CAD Investment
Your CAD Investment
Investing in CAD software is a big decision, and D3's team of experts can give you peace of mind that you have made the smart choice. Our implementation specialists have years of industry experience, and D3 support plans have the highest Autodesk Technical Ratings possible.
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What Does This Support Plan Cover?
Installation Assistance
We will solve issues with software installation or removal and troubleshooting. This plan also provides assistance with installing product updates.
Technical Issues
Get support if a product or feature is broken or not working as expected or if you are having trouble with your Autodesk account or sign-in issues.
Free Software Maintenance
We will help you maintain healthy software throughout the collection you use. We'll also provide high-level guidance and workflow advice for using the software.
How Can You Reach Support?
Available Hours 7:00 AM to 7:00 PM Mon - Fri CST
Remote Access Available as Needed
Live Chat Via TeamD3.com
Submit a Case Via Email
Call Support Directly 877-731-7171
Need Support for a Different Software?
Our goal is to provide best-in-class support to our clients. Our support specialists are software experts and have years of industry experience. With a 96% overall approval rate, you know you are getting the best support available.