D3 support plans
Fusion 360 Manage Support Plan
Get the support you need to connect your people, processes and data.
Fusion 360 Manage is an easy-to-access and easy-to-use product lifecycle management platform. Our support specialists have the expertise and industry knowledge to help you with issues you may face using the software.
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What Does This Support Plan Cover?
Issue Management
We will work diligently to resolve issues with F360M and Jitterbit. We provide you with a single point of contact for issues and will escalate certain issues to Autodesk when necessary.
Permissions
We will help you check user permissions and add, modify, or archive Users. We'll also help you update your group memberships and keep all your permissions up to date.
Scripting
Our support team will review error logs, validate the functionality of your scripts, and enable on-demand scripting to fix data issues.
Workspaces and Reports
This plan covers the validation of section permissions and functionality within your workspaces. We will validate your report configuration, ensure an unobstructed view of the workspace, and check and modify report commissions.
Data Management
Our specialists will validate your import configuration for data. If there is an issue, we troubleshoot and fix data import/export errors to ensure seamless data processes.
Need Support for a Different Software?
Our goal is to provide best-in-class support to our clients. Our support specialists are software experts and have years of industry experience. With a 96% overall approval rate, you know you are getting the best support available.